Stoffel FAQ

Is Stoffel free?

Yes. Stoffel is free. No one should ever charge for it. Optional donations may support development, but they are never required.

Where can I donate to support Stoffel?

You can make an optional donation at https://www.paypal.com/paypalme/pkruger. Stoffel remains free either way.

Is Stoffel endorsed by AudioVault?

No. Stoffel is independent and unofficial. AudioVault does not endorse, approve, maintain, or support Stoffel. AudioVault might not even know or care that Stoffel exists.

Do I still need an AudioVault account?

Yes. Stoffel is a frontend. You still need your own AudioVault account and normal access to AudioVault.

Why does login sometimes take a few seconds?

Login depends on your internet connection, AudioVault server response, and general network conditions. Sometimes it is quick; sometimes it takes a moment. Stoffel plays a success sound when login finishes if that setting is enabled.

Why does a series have missing seasons?

Because audio description is not always produced for every season. Some services describe only current seasons, skip older back catalogues, or license description tracks inconsistently. It is annoying, but Stoffel cannot provide seasons that do not exist.

Why are films missing from a franchise?

Same circus, different tent. Some films in a franchise may have audio description while others do not. Stoffel can only make available what exists on the source service.

What does [TTS] mean?

[TTS] means Text-To-Speech. The descriptive narration is generated with a synthesized voice rather than recorded by a human narrator.

What does [New Description] mean?

It means another description track exists for a title that already had audio description, often with a different narration style or production.

Why did opening a season not start playing automatically?

Opening a season is browsing. It displays the episodes. Press Enter or Ctrl+P on an episode to play it. If Auto-play next episode is checked, Stoffel queues the following prepared episodes when playback starts.

Why did Stoffel delete the ZIP after extracting a season?

Because the extracted audio files are what Stoffel actually plays. Keeping the original ZIP as well wastes storage, especially on small laptops. Stoffel keeps the episode records and the stored archive size so it can still recognise the prepared season later.

What happens if AudioVault has a newer ZIP later?

If Stoffel has a stored compressed size for a prepared season and AudioVault later reports a different size, Stoffel warns you and offers to refresh the download. You can also use More Options, Refresh selected download whenever you want to force a fresh copy.

Can Stoffel tell me when AudioVault has new additions?

Yes. Use Check for AudioVault Additions in Settings. Stoffel compares AudioVault item IDs against your local index, then prompts before adding newly found entries. It does not download media files during this check.

Can I store offline content on another drive?

Yes. Set the Offline storage folder in Settings. This is useful for large external or secondary drives. Save settings after changing it. Existing offline files are not moved automatically.

Why did OMDb fail to find IMDb information?

OMDb is useful, not magic. Some AudioVault titles include tags, alternate naming, region notes, or description labels that confuse automatic lookup. Use Manual OMDb Search to search by title/year or link by IMDb ID.

Does Stoffel download everything automatically?

No. Stoffel indexes listings and downloads media only when you play, prepare, or keep an item offline. Series seasons and archives ask before downloading.

What is Stoffel not?

Stoffel is not AudioVault, not endorsed by AudioVault, not a content host, not a DRM bypass tool, not a pirate ship with a keyboard shortcut, and not a tiny honey-badger-shaped copyright exemption. It is an accessibility frontend for people who already have access to AudioVault.

Where do Stoffel updates come from?

Stoffel releases are intended to live at Kwagga.com, Hanif Kruger's software archive. The main site is https://kwagga.com/, and Stoffel's release page is under the software archive. The in-app update check reads Kwagga's update API and asks before opening the release page. It does not download updates silently.

Will old Stoffel installers stay on Kwagga.com?

No. Kwagga.com is being configured as a latest-release archive to save space and avoid confusing testers with old builds. When a new release is imported, the old public release file for that app is removed.

How do I get support?

For now, support is still best-effort. Direct app support through hanif.kruger@gmail.com will soon be deprecated once the Kwagga.com support system is implemented.